RESEARCH

 

Free Web analysis

Our entire team of experts will take a brief look at your site and rate your home page design for usability.

Find out how your web site scores!

Professional Web Analysis

A complete analysis of your site is done covering -
Overall impression of the site

Graphics
Navigation
Functionality
Language
Consistency
Design
Architecture of the site
Programming
Search Engine Optimization

And we send you a comprehensive report with recommendations for improving your site.

E-mail us your URL and we can take a look at your site.

User Needs Analysis

The most important aspect to having a successful site is to really know your users

Who they are
What they are looking for on this site
What they expect to find
What they like and don't like
What they think of competitive sites
What kind of content would attract them to the site

Without this research you are flying blind. What management thinks is important and unimportant is usually quite different from what the user thinks.

Usability Testing

The voice most often ignored in designing a web site is that of the user.

Usability is very much like quality: you perceive it mainly when it is missing.

There is a specific technology to testing user interface and it has to be done live on the site.

Usability is determined with users one-on-one, live on your site. We look at -

satisfaction with content
ease of navigation
ability to complete tasks
ease of remembering the site
efficiency
effectiveness

A trained usability expert sets the test and observes users as they go through the site. This action shows up any flaws in the site very fast!

Keyword Testing

Content that is not based on good keyword research means you are missing users who are searching on different terms than you have on your site.

Many sites we have reviewed do not show up even several pages deep in a search.

A recent study by iProspect found that 95% of the Fortune 100 companies had some form of technology in their site that was unintentionally preventing the search engines from seeing them.

Optimizing your site content and programming for the search engines and what keywords to choose has become a vital part of achieving your objectives.

User Experience Measurement

Once you have a visitor on your site it is vital to know

Where do they go and what do they click on?
What path do they follow?
Do they ever get to your "goal page"?
Are you getting them to take the actions you need to make them into customers?
Which pages get the most views and which the least?
Where are the majority of your visitors leaving from?

Clicktracks is the ultimate tool for learning what your users do on your site - allowing you to tweak the content to improve performance and ROI